Privacy policy

Avalon Nursery & Ceramics (“we,” “us,” or “our”) operates the website Avalonnurseryandceramics.shop. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the site.

1. Information Collection and Use

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:

  • Contact Data: Name, email address, and phone number.

  • Shipping/Billing Data: Physical address for delivery and credit card information (processed securely through Shopify).

  • Usage Data: Information on how you use our website, products viewed, and your IP address.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders for plants and ceramics.

  • Communicate with you regarding your order status or customer service inquiries.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products (only if you opt-in).

3. Security of Your Data

The security of your Personal Information is important to us. Our store is hosted on Shopify, which uses industry-standard SSL (Secure Sockets Layer) encryption technology to protect your data during checkout. We do not store your full credit card details on our servers; payment processing is handled by secure, PCI-compliant third-party providers.

4. Third-Party Sharing

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify: To power our online store.

  • Google Analytics: To help us understand how our customers use the site.

  • Shipping Carriers: We share your address with carriers (USPS, UPS, etc.) to deliver your items.

  • Legal Requirements: We may share your information to comply with applicable laws and regulations.

5. Cookies

We use "cookies" to collect information and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site (such as the shopping cart).

6. Your Rights (California Consumer Privacy Act - CCPA)

As a California-based business, we respect your rights under the CCPA. Residents of California have the right to:

  • Request a copy of the personal information we hold about you.

  • Request that your personal information be deleted.

  • Opt-out of the "sale" of your personal information (Note: We do not sell your personal information).

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Avalon Nursery & Ceramics Address: 5334 S Avalon Blvd, Los Angeles, CA 90011, USA

Email: contact@Avalonnurseryandceramics.shop

Phone: +1 (323) 234-6762